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SHIPPING 

  • Australia            $10.00 EXPRESS Shipping for orders under $50   1-3 Business Days
  • Australia            FREE EXPRESS Shipping for orders over $50     1-3 Business Days
  • New Zealand     $10.00     1-3 Business Days
  • International      $20.00     5-7 Business Days 

Please note that International orders may incur customs or import duty fees when your order arrives. Please contact your local customs office for further information. 

All Australian and International orders will be shipped via Express service. Tracking and Shipping confirmation will be emailed to you as soon as your order has been shipped.

For any enquiries regarding your order, please contact our Online Team at; 

REfunds & EXCHANGES  

We gladly exchange or refund any orders including sale orders, that are not suitable. To be eligible for a refund or exchange, please contact us within 7 days of receiving your order.All items must be unused, with tags attached and in the same condition that you received.

The cost of shipping returns is covered by the customer and trackable postage is recommended. We unfortunately cannot process refund for missing items.

Please contact our online team at orders@backstage.clothing to obtain a Return Authorisation number.

RECEIVING A REFUND              

Your refund will be credited to the original payment method. Once your return has been deemed eligible, you will receive a confirmation email from our online team, confirming the refund payment has been actioned. Please allow 1-2 business days for the payment to clear due to bank process times.